Birla Institute of Technology & Science, Pilani
Work-Integrated Learning Programmes Division
First Semester 2017-2018
Comprehensive
Examination (EC-3 Regular)
Course No. : SS ZG547
Course Title : USABILITY ENGINEERING
Nature
of Exam : Closed Book
Weightage : 45%
Duration : 3 Hours
Date
of Exam : 05/11/2017 (AN)
Note:
1.
Please follow all the Instructions to Candidates
given on the cover page of the answer book.
2.
Assumptions made if any, should be stated clearly at
the beginning of your answer.
3.
Due to subjective nature of answers to some questions,
the judgment of the instructor is final in awarding the marks.
4.
Do NOT use long paragraphs for your answers; use short
paragraphs (not more than 4 – 5 sentences each) or simple bullet-points; use
relevant diagrams/sketches for illustration.
5.
Do not forget to state the relevant assumptions you
have made related to the given question.
Q.1.
A start-up company plans to come up with a mobile
application to be used by the occupants of any apartment to facilitate access
to the resources provided by it. The residents of an apartment could use the
mobile App for booking the facilities like badminton court, swimming pool,
party hall gym slots, and other facilities available internally. The company
wants to market the App to the society of the apartments.
The company wants to make sure a market exists for such kind of a
mobile App.
What kind of research, do you suggest? And why?
Assume the research result is positive and there is a market for
such mobile apps, use Persona as a design tool develop two relevant personas
with details.
With the Persona in place, sketch the wireframes for the above
mentioned Mobile App Scenario.
[3 + 6 + 8 = 17]
Q.2.
A consumer electronics company which manufactures
television sets, washing machines, refrigerators and other appliances has a
mobile application to support after sales service for its consumers. There has
been some reports of negative feedback for this mobile application. In the role
of a usability test consultant, your objective is to prepare a report on their
mobile application’s usability. Some of the usability tasks could be identified
as service, installation, maintenance, and repair related activities in the
mobile application. Keeping usability in mind, design at least five relevant
tasks to be performed by a select group of participants which should help you
to get feedback/data to help in your report.
[10]
Q.3 (a)
Demonstrate with relevant sketches how
structuring of the information on a UI screen/window enhances user’s
focus.
[3]
Q.3 (b)
The goals of progressive disclosure is to
Simplify a UI by focusing on the essential, yet revealing additional detail as
needed. What could be the risks involved with it.
[2]
Q.4 (a)
Point out with valid reasoning why UI designers
should use Idioms rather than Metaphors.
[4]
Q.4 (b)
As a usability engineer what do you think a user
research method should capture/uncover/look for? Mention any two methods
used for user research. [3]
Q.5.
How
consistency does help both the end users and the designers?
Differentiate between internal and
external consistency with relevant examples.
[2
+ 4 = 6]
***********
No comments:
Post a Comment